Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook

by Beverly Kaye and Sharon Jordan Evans

Stay Interview Book Cover

Stay interviews prevent exit interviews!

You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could:

A. Conduct a survey—then try to guess who said what.
B. Take note of their latest tattoos. Is your company logo among them?
C. Ask, “What will keep you here?”

The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people.

Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.



Where to Buy

Amazon800-CEO-ReadBarnes & Noble Books-A-MillionIndie BoundBerrett-Koehler

Praise for Hello Stay Interviews, Goodbye Talent Loss:
A Manager's Playbook

“No one knows more about retention and motivation of top talent than Beverly Kaye and Sharon Jordan-Evans—and no one gives better advice on how to retain your high performers. Brief, to the point, and packed full of practical tips, Hello Stay Interviews, Goodbye Talent Loss is a sparkling gem of a book. I highly recommend it.”

Jim Kouzes
coauthor of The Leadership Challenge

“Before reading this book, I thought interviewing people stopped once they were hired. The simple, pragmatic ideas and strategies in this gem of a book are just what I need to keep the great people I have.”

Beth Loeb Davies
Director of Employee Development, Tesla Motors

“The inventors of stay interviews have produced a terrific playbook to help managers everywhere successfully meet today's pressing challenge of talent retention and engagement.”

Kevin D. Wilde
Former Chief Learning Officer, General Mills

“I'm amazed at how many managers don't tell their good people how much they care about them and want them to stay until they're in the middle of the exit interview. Read this book and use stay interviews to keep your best people happy and productive.”

Ken Blanchard
coauthor of The One Minute Manager® and Great Leaders Grow


More About Stay Interviews

Sample Chapters, Articles, and Video

Sample Chapters

Get a flavor of the book. Download the table of contents and the first two chapters: Why Bother? and Is it Art or Science?

The Stay Interview

Not a 'magic bullet', but stay interviews can provide information that can lessen the likelihood of an exit interview.

Fewer Exits

Stop guessing what will keep your
top performers happy. Start a dialogue; don’t assume you know what employees want.

Stay Keynote

Beverly Kaye spoke about Stay Interviews at the HRO Today Forum. Watch her keynote address.

Hello Stay Interviews MicroLearning Solution

Participants will experience and practice the fundamentals of Stay Interviews for their own talent management game plan that includes:

  • CONNECTION –A connection between two people must be built on trust.
  • COURAGE – leadership takes courage – raising and responding to challenging issues.
  • COMMITMENT – comes through consistent, authentic conversations and observable actions.

Robust learning materials to support managers’ stay interviews before, during and long after the training are included in the training.

About the Authors

Beverly Kaye is an internationally recognized authority and best selling author on career development, employee engagement and retention. A sought after, dynamic and committed speaker, her presentations are known for engaging participants, stimulating learning and inspiring action. Founder of Career Systems International (CSI) a talent management company, Beverly Kaye’s innovative and cutting edge thinking have helped organizations solve their greatest challenges in employee engagement, by creating impact with measurable and sustainable results. She was among the first to recognize the importance of career development as part of an organization’s development process.
Sharon Jordan Evans
Sharon Jordan-Evans is a pioneer in the field of employee retention and engagement. She serves as a prominent speaker for numerous conferences and works with Fortune 500 companies such as American Express, Boeing, Disney, Lockheed, Cheesecake Factory, Monster, MTV, PBS, Sony, and Universal Studios. She co-authored two Wall Street Journal bestsellers. Sharon has a Masters Degree in Organization Development and is a Professional Certified Coach. She coaches the leaders companies can least afford to lose. She also serves as a resource for a number of national media, including Business 2.0, Chief Executive, CIO, Harvard Management Update, Working Woman, Investor Business Daily, Business Week and the LA Times.