Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook
by Beverly Kaye and Sharon Jordan Evans
Stay interviews prevent exit interviews!
You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization—and what might keep them there. To find out, you could:
A. Conduct a survey—then try to guess who said what.
B. Take note of their latest tattoos. Is your company logo among them?
C. Ask, “What will keep you here?”
The correct answer is C. It's the opening line of a great stay interview, and it could make the difference between keeping and losing your best people.
Worried that your talented people will want things you can't deliver, like more money or a big promotion? Beverly Kaye and Sharon Jordan-Evans have a simple four-step process for dealing with that. Not sure how to get started? They provide dozens of suggested questions and icebreakers. Think you don't have time? They offer all kinds of creative time-saving options for where, when, and how you can do stay interviews.
Where to Buy
Praise for Hello Stay Interviews, Goodbye Talent Loss:
A Manager's Playbook
coauthor of The Leadership Challenge
“Before reading this book, I thought interviewing people stopped once they were hired. The simple, pragmatic ideas and strategies in this gem of a book are just what I need to keep the great people I have.”
Beth Loeb Davies
Director of Employee Development, Tesla Motors
“The inventors of stay interviews have produced a terrific playbook to help managers everywhere successfully meet today's pressing challenge of talent retention and engagement.”
Kevin D. Wilde
Former Chief Learning Officer, General Mills
“I'm amazed at how many managers don't tell their good people how much they care about them and want them to stay until they're in the middle of the exit interview. Read this book and use stay interviews to keep your best people happy and productive.”
coauthor of The One Minute Manager® and Great Leaders Grow
More About Stay Interviews
Sample Chapters, Articles, and Video
The Stay Interview
top performers happy. Start a dialogue; don’t assume you know what employees want.
Hello Stay Interviews MicroLearning Solution
- CONNECTION –A connection between two people must be built on trust.
- COURAGE – leadership takes courage – raising and responding to challenging issues.
- COMMITMENT – comes through consistent, authentic conversations and observable actions.
Robust learning materials to support managers’ stay interviews before, during and long after the training are included in the training.